Tuesday, June 10, 2008

The history and evolution of E-commerce

E-commerce, means the process of buying, selling or exchanging products, services and information via computer networks according to Turban, 2006. In other words, E-commerce also means any business related transactions that either partially or totally carried out by electronic medium especially on internet using Open networks or Closed network. E-commerce allows people to buy or sell anything they want at anytime of the day or night 24 hours a day, 7 days a week. Many years back, all the business transactions were done face to face or by using letters, by telegraph, telephones and fax machines.

E-commerce applications were first developed in the early 1970s with innovations such as electronic funds transfer (EFT) and electronic data interchange (EDI).

In the early 1990’s, E-commerce started to evolve when the Internet was being introduced and opened for commercial use. This concepts of buying and selling, doing business using the computers and the Internet was then brought in. Ever since then, many companies started to be involved in E-commerce activities. One of the reasons for this rapid expansion is the development of new networks, protocols, and E-commerce software. Besides, the increase in the competition and other business pressures, has then contributed to the large numbers of so called dot-coms companies.

Year 1994:
Netscape released the Navigator browser in October under the code name Mozilla. Pizza Hut offered pizza ordering on its Web page. The first online bank opened. Attempts to offer flower delivery and magazine subscriptions online. Adult materials were also commercially available, as were cars and bikes. Netscape 1.0 was also introduces in 1994.
In 1995: Jeff Bezos launched Amazon.com and the first commercial-free 24 hour, internet-only radio stations, Radio HK and NetRadio started broadcasting. Dell and Cisco began to aggressively use Internet for commercial transactions. eBay was founded by computer programmer Pierre Omidyar as AuctionWeb(from wikipedia). Since 1995, a lot of innovation application has been developed, ranging from online direct sales to e-learning experiences. Almost everyday, medium and large sized organization in the world now has a Web site, and most large U.S corporations have comprehensive portals through which employees, business patners, and the public can acess corporate information. Many of these sites contain of thousand of pages and links.

In 1999, the emphasis of E-commerce shifted from B2C to B2B. In 2001, the emphasis is from B2B to B2E, c-commerce, e-government and e-learning. In 2005, social networks such as MySpace and Friendster started to receive attention.

Shopping online has also changed from the customer standpoint. Customer nowadays have a different mindset if were to compared to last time. Not only the amount of people shopping online increased; so do the ways they shop and buy items of their interest. The internet enables them to have a greater choice of selection. Apart than that, the advancement in the security system over the internet make customers feel more secure when they enter their personal information over the Web to buy items online. E-commerce provides a different mode of doing business and helps reduce labor cost and provide a much faster transaction and I personally believed that E-commerce will continue to change in the future..
Prepared by: YEAP SUE YIE

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